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Tier-1 brand plus mid-level cloud role but specialized platform operations reduces generic applicant density.
Cloud operations skills are broadly transferable across industries with minimal domain-specific constraints.
Explicit 2-3 years requirement plus mandatory ITIL and cloud operations skills creates moderate filtering for candidates.
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Operate and manage public cloud platforms (Azure, AWS, GCP) including provisioning, lifecycle management, and governance of cloud subscriptions, accounts, and projects.
Handle incidents, service requests, and IT service provider interactions within defined SLAs related to public cloud environments.
Deliver monthly reporting on service delivery KPIs, internal charging data, and support cloud cost optimization and security initiatives.
Bachelor of Engineering in Computer Science.
2-3 years of experience in public cloud platforms.
Strong knowledge of ITIL processes with experience in ticketing and vendor case handling.
Work Experience Required: 2-3 years in public cloud environments.
Experienced in performing operational reviews and governance tasks across multiple public cloud platforms (Azure, AWS, GCP).
Skilled in cloud cost optimization and security measures within public cloud services.
Demonstrates strong troubleshooting, problem-solving capabilities, and communication skills suited for coordinating with cloud vendors and internal stakeholders.