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Tier-1 employer, metro location and mid-level SAP BI profile increase candidate competition.
SAP BW/4HANA and SAC expertise is niche and not easily transferable across industries.
Explicit 5–9 years and mandatory SAP BW/4HANA and SAC skills create highly strict screening filters.
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Provide Level 2/Level 3 support for SAP Business Analytics applications including SAP BW/4HANA, SAP Analytics Cloud, and Power BI.
Analyze and resolve incidents within agreed SLAs, perform root cause analysis and implement preventive measures, monitor system health, batch jobs, and data quality.
Support system upgrades, authorization management, report enhancements, performance optimization, and coordinate transports across environments while tracking KPIs like SLA compliance and customer satisfaction.
5 to 9 years of experience in SAP Business Analytics support.
Bachelor's degree required (B.E/B.Tech).
Mandatory skills include SAP BW/4HANA, SAP BW, SAP Analytics Cloud, and SAP Datasphere.
Work Experience Required: 5 to 9 years.
Experienced in troubleshooting, performance optimization, and automation within SAP Business Analytics environments.
Capable of supporting end-to-end SAP analytics solutions including integration with Power BI and preferred knowledge of Data Bricks, SQL, and EPM Cloud.
Comfortable working with global teams and managing support across multiple time zones.