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Tier-1 brand, metro location, and generalist process manager title attract high applicant density.
Finance process expertise transferable across industries but requires domain-specific OTC/P2P and SOX knowledge.
Explicit 7-10 years, domain expertise, testing/automation and compliance requirements indicate high selectivity.
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Lead global process design, blue printing, UAT, and implementation of O2C tool/S4 HANA with responsibility for operating model change and change management.
Develop and manage comprehensive testing strategies including manual and automated testing in OTC domain covering cash applications, collections, order management, billing, and disputes.
Create and maintain training materials, process documentation, and ensure compliance with industry regulations and internal quality standards for audit readiness.
7-10 years of experience in manual/automated testing within OTC domain specifically in cash applications, collections, order management, billing, and disputes.
Experience working in international BPO projects, especially for Americas region.
Proficiency with testing tools such as Selenium, Cucumber; defect tracking using JIRA; and data validation using SQL/Python.
Experience in change management and compliance with financial regulations and internal controls like SOX.
Experienced in end-to-end OTC process testing and transformation projects involving large-scale ERP tools like S4 HANA.
Capable of leading cross-functional teams, mentoring junior testers, and driving continuous process and testing improvements.
Strong in developing and delivering process and system training aligned with business objectives and technical system changes.