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Tier-1 brand and metro location increase competition, but niche Dynamics 365 healthcare specialization reduces density.
Requires Dynamics 365 CRM expertise plus healthcare compliance experience, limiting cross-industry transferability.
Explicit experience bands, mandatory Dynamics 365 hands-on experience, and healthcare compliance requirements enforce strict filtering.
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Own the analysis, documentation, and communication of detailed business and functional requirements for Microsoft Dynamics 365 CRM in healthcare domain context.
Bridge between onsite customer teams and offshore development teams ensuring Dynamics 365 CRM functionalities align with healthcare industry standards and Agile practices.
Drive demonstrations to Product Owners, facilitate User Acceptance Testing, and support change management and training related to Dynamics 365 CRM implementations.
3-7 years of total Business Analyst experience; 3-5 years hands-on with Microsoft Dynamics 365 CRM (Customer Engagement modules).
Experience working in Agile environments with relevant tools like Azure DevOps, JIRA, and Confluence.
Bachelor’s degree in business, Information Systems, Healthcare Administration, or related field.
Understanding of healthcare workflows, data standards, and compliance (e.g., HIPAA, HL7, FHIR).
Experienced in bridging business and technical teams in fast-paced Agile settings specifically for Dynamics 365 CRM implementations.
Strong domain knowledge of healthcare industry processes, compliance, and related data standards.
Capable of managing stakeholder communications and translating requirements into actionable user stories and acceptance criteria.