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Tier-1 employer, mid-level 3-5yrs, metro location and broad generalist skillset create high competition.
Core DevOps, DB and monitoring skills are transferable, though banking ITIL/process expectations add moderate specificity.
Explicit 3-5 years plus mandatory Linux, ITIL, DB and scripting requirements enforce strict filtering.
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Own the production support lifecycle including L1 and L2 support and ticket management.
Coordinate team efforts to improve process efficiency and drive proactive measures in service quality.
Manage product delivery ownership including automation, application upgrades, and release management.
3 to 5 years experience in production support, including L1 and L2 support and ticketing processes.
Strong Linux knowledge and experience with scripting languages (shell/PowerShell/python).
Experience with SQL Server or Oracle DB including writing DDL/DML queries, and ETL production support (Informatica or SSIS).
Knowledge of ITIL concepts and production monitoring tools (Nagios/eon).
Experienced in automation, product development, and release management within production support environments.
Comfortable working with multi-OS environments including Linux and Windows, managing Docker container deployments, and scripting.
Able to take full ownership and accountability for end-to-end product delivery and operational stability.