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Moderate competition due to Bangalore metro location but specialized SAP delivery experience reduces applicant pool.
High because role requires deep SAP managed services and domain-specific delivery experience transferable mainly across SAP environments.
High due to explicit 10–12 years requirement and mandatory SAP managed services leadership experience.
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Own end-to-end delivery of SAP managed services including support, enhancement projects, and service transition for strategic enterprise customers.
Manage a portfolio spanning multiple SAP technologies (e.g., SAP S/4HANA, PP/DS, AVC, Basis, Security & GRC) ensuring SLA and KPI compliance, operational excellence, and continuous improvement.
Lead globally distributed teams, build trusted customer relationships, optimize resource utilization, and support expansion of SAP service offerings.
10–12 years of IT industry experience with minimum 8 years managing SAP Managed Services or SAP Service Delivery engagements.
Bachelor's degree in Engineering, Computer Science, IT, Business Administration, or related discipline.
Experience managing SAP services for large enterprise customers, including service transition, application lifecycle management, and production support.
Work Model: Hybrid location in Bangalore, India.
Experienced in leading globally distributed, cross-functional SAP delivery teams across multiple SAP technologies and enterprise applications.
Proven track record in maintaining SLA/KPI targets, operational governance, and driving continuous improvement using automation and AI tools.
Strong stakeholder management capabilities, with responsibility for financial management, resource planning, and growth of SAP service portfolios.