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Mid-level QA in Bangalore with common skillset and hybrid setup yields moderate competition.
Requires Salesforce and e-commerce testing experience, moderately limiting transferable background across industries.
Explicit years plus mandatory Salesforce and tooling requirements create strict shortlisting filters.
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Lead design and execution of test strategies covering functional, performance, security, and batch testing across multi-application and service layers.
Develop, maintain, and execute both manual and automated test cases, including API and UI automation, to ensure quality of e-commerce order flows and customer service workflows.
Influence and coordinate with multiple teams to establish quality standards, metrics, risk assessments, and provide actionable insights for continuous improvement.
5–8 years of QA experience including 2+ years testing Salesforce Service Cloud and/or Salesforce Order Management.
Proven experience with REST API testing, Postman automation, JSON, XML, and basic JavaScript debugging.
Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience.
Experience using Azure API Management (APIM), AWS CloudWatch for log analysis, and familiarity with CI/CD pipelines and Git-based workflows.
Experienced in end-to-end e-commerce order flows and complex multi-system customer service integrations.
Able to work independently on a ticket queue with minimal oversight and collaborate across engineering, product, support, and business teams.
Demonstrated ability to lead technical test initiatives, mentor junior team members, and influence cross-team quality strategies.