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Medium due to strong Tier-1 brand, metro location, and mid-senior specialized research role.
Medium because UX research skills transfer across industries, but agency or consumer background is often preferred.
High due to explicit 6–10 years, preferred agency/consumer background, and immediate joiner preference.
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Own the end-to-end user research function including planning, scoping, interviewing, synthesizing insights, and driving actions across product, success, and sales teams.
Moderate user interviews to extract in-depth answers and convert research objectives into actionable plans covering cohort definition, sample sizing, and questionnaire design.
Analyze data and present findings to align stakeholders, uncover deeper insights, and maintain a repository of past research for continuous learning.
6 to 10 years of experience in user research and insight synthesis.
Experience in CX, UX, or UI research, preferably for consumer companies.
Background at leading customer research agencies (e.g., Nielsen, Kantar, IPSOS, RNB Research, MarketXcel, Gartner) or user-first customer organizations.
Immediate or short notice period joiners preferred.
Experienced in diverse research methodologies including surveys, interviews, and data analysis to inform product and business decisions.
Skilled communicator capable of managing cross-functional stakeholder engagement (product, success, sales).
Strategic thinker who can convert user insights into actionable outcomes for scaling a platform with millions of global users.