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Tier-1 brand, mid-level generalist role, and metro location increase applicant competition.
Supply-chain and vendor-management skills are transferable across industries but require domain-specific experience.
Explicit 3-5 years and mandatory supply-chain/vendor experience creates moderate selection rigidity.
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Manage repair partner performance and ensure compliance with KPIs such as TAT, yield, and DOA.
Coordinate repair operations with internal stakeholders and external vendors, including scheduling, escalation management, and spend validation.
Analyze repair trends and cost optimization opportunities; publish performance dashboards and support process improvements.
Bachelor’s degree in Supply Chain, Business, Logistics, Operations, or related field.
3-5 years of experience in Supply Chain or Service Supply Chain, with essential experience in partner/vendor operation management.
Proficiency in MS Office including Excel and PowerPoint; experience with Power BI and ERP systems like S4 Hana.
Work Experience Required: 3-5 years in relevant fields.
Experienced in managing vendor performance and supply chain repair operations in complex environments.
Capable of data analytics and performance reporting to drive continuous process improvements.
Effective collaborator able to coordinate across functions and manage relationships with multiple repair vendors.