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Tier-1 brand and Bengaluru location increase candidate interest, but senior Lean Six Sigma specialization limits the applicant pool.
Lean Six Sigma and process engineering skills are highly transferable across industries, lowering background sensitivity.
Explicit requirements—8+ years, Lean Six Sigma Black Belt, and elite-education preferences—create strict shortlisting filters.
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Lead process diagnostics and continuous improvement initiatives using lean and six sigma methodologies to enhance operational efficiency and guest experience.
Drive cross-functional projects and workshops including value stream mapping, journey mapping, and human-centered design to identify and implement process improvements.
Enable intelligent automation (RPA, AI/ML, GenAI) integration and create transformation roadmaps, while coaching teams and providing project status updates to leadership.
Master’s Degree preferred; Bachelor's degree from prestigious institutions (IIT, REC or equivalent) acceptable.
Minimum 8 years of work experience in process improvement roles.
Lean Six Sigma Black Belt certification or demonstrated equivalent knowledge required.
Proficiency in Microsoft Office (PowerPoint, Excel) and Minitab; knowledge of Process Mining is desirable but not mandatory.
Experienced in leading process improvement projects end-to-end with measurable business impact, including problem-solving and process reimagination.
Skilled in facilitating workshops, coaching teams and senior management on lean and six sigma practices, and managing cross-functional stakeholder groups.
Able to translate business needs into guest-centric process solutions and operationalize intelligent automation initiatives to drive efficiency and quality.