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Tier-1 brand, mid-level SRE role, metro location and generalist skillset increase applicant competition.
SRE skills transfer across industries, but payments/security tooling and monitoring specialization increase domain specificity.
Requires specific monitoring tools, cloud/Kubernetes experience and on-call capability, so moderately strict.
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Manage day-to-day usage and configuration support of application performance monitoring tools for internal customers.
Drive Application Performance Monitoring and Digital Experience Monitoring strategy through innovation and problem-solving.
Collaborate with technical leads, other engineers, and internal customers to address monitoring needs and maintain detailed technical documentation.
Experience with one or more application performance management tools (e.g., Dynatrace, AppDynamics, Datadog); familiarity with Dynatrace strongly preferred.
Proficiency in navigating Linux environments and using/basic revising of automation scripts in Python, Perl, or bash.
Ability to participate in on-call rotation for off-hours emergency support.
Work Experience Required: Not explicitly mentioned in the JD.
Has a strong operational focus balancing both strategic projects and real-time operational support.
Experienced with synthetic end-user monitoring and foundational distributed application concepts.
Familiarity with container orchestration systems like Kubernetes and public cloud platforms such as AWS and Microsoft Azure.