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Remote metro role, generalist BI/support title, and moderate brand visibility increase applicant competition.
General platform administration and BA skills are broadly transferable across industries.
No explicit years but platform proficiency and prior technical support experience create moderate filtering.
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Maintain and support digital platforms and data ecosystems enabling regional service delivery.
Act as primary contact for platform issues, ensuring system integrity, data quality, and user access management.
Partner with operational teams to resolve technical issues, manage approval workflows, and ensure compliance.
Prior experience in technical support, systems administration, or business analyst role.
Bachelor's degree in any discipline.
Proficiency in Microsoft 365 tools (Excel, Teams, Outlook, SharePoint, MS Lists).
Work Experience Required: Prior experience explicitly mentioned; exact duration not specified.
Strong analytical mindset with ability to diagnose technical and data issues in complex workflows.
Highly organized with ability to manage multiple concurrent requests in fast-paced environment.
Experience working with global or cross-regional teams in multicultural settings.