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Mid-level metro role but specialized Cisco networking reduces applicant density.
Network engineering skills are transferable but require vendor-specific certifications and infrastructure experience.
Explicit 6+ years requirement and Cisco/ITIL certifications enforce strict filtering.
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Implement, administer, and troubleshoot network infrastructure including routers, switches, WLAN controllers, and wireless access points to meet SLA metrics.
Perform network maintenance, system upgrades, and manage incidents, problems, and changes according to ITIL processes.
Support customers and technicians remotely or onsite for WAN and LAN equipment test, turn-up, and issue resolution, including vendor coordination.
Minimum 6 years of experience in supporting Network Infrastructure.
ITIL foundation certification required.
Hands-on experience with Cisco routers, Catalyst and Nexus switches, WLCs & Meraki devices, and similar HP/Aruba equipment.
Professional level certification in Cisco (CCNA, CCNP, SISE) or Aruba (ACSA, ACSP, ACMX, ACSDP).
Experienced in complex network environments with strong troubleshooting and incident management skills aligned to ITIL processes.
Familiarity with virtualization concepts and public cloud services (MS Azure, AWS).
Demonstrated ability to manage and automate network tasks and continuous improvements with vendor and cross-team collaboration.