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Metro location and mid-level role increase competition, but specialized networking skills moderate applicant density.
Networking expertise is transferable across industries though vendor-specific certifications increase domain bias.
Explicit 2-year minimum, ITIL and vendor certifications, and mandatory vendor hardware skills enforce strict filters.
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Monitor, troubleshoot, and maintain network infrastructure devices including routers, switches, WLAN controllers, and wireless access points.
Perform fault isolation, resolution, and system upgrades in adherence to SLA, Incident, Problem, and Change Management processes.
Automate repetitive network tasks and collaborate with third-party vendors to resolve customer issues, ensuring SLA/OLA metrics are met or exceeded.
Minimum 2 years of experience in networking technologies.
ITIL foundation knowledge and certification.
Hands-on experience with Cisco (routers, Catalyst, Nexus switches, WLCs, Meraki), HP, Aruba devices, Cisco ISE, Cisco DNAC, ACI, SD-WAN tools like Silver Peak and VeloCloud.
Associate level certification required in networking fields (e.g., Cisco CCNA, Aruba ACSA).
Experienced in complex network infrastructure management and fault resolution with measurable SLA adherence.
Skilled in automation of network operations and effective cross-team knowledge sharing.
Proficient with multi-vendor network environments including Cisco, Aruba, Meraki, and cloud platforms like Azure, AWS, Google Cloud.