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Tier-1 brand, mid-level generalist role, metro location, and broad skill requirements increase competition.
DevOps and production-support skills are broadly transferable across industries with low background sensitivity.
Explicit 2–4 years plus mandatory scripting, monitoring, and production support skills create moderate rigidity.
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Diagnose, troubleshoot, and resolve production software issues to maintain system stability.
Develop and own monitoring solutions and automation scripts to reduce manual operational tasks.
Collaborate with engineering and product teams to provide customer feedback and develop feature enhancements.
2 to 4 years of professional experience, with proven success in a fast-paced production support environment.
Strong scripting and automation skills in Python, Perl, or Shell scripting required.
Good knowledge of MySQL including writing and understanding complex SQL joins.
Experience with programming languages like C++, Java, or RubyOnRails is a strong plus.
Experienced working in production support roles with accountability for monitoring and automation.
Capable of bridging technical and business requirements to provide data-driven solutions.
Comfortable working cross-functionally in a fast-paced technology environment with proactive problem-solving.