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Mid-level generalist integration role with popular title and broad applicant pool, plus moderate company brand.
Integration and automation skills are transferable across SaaS and enterprise domains, but field-process experience helps.
Explicit 6+ years, mandatory iPaaS and integration skills, timezone requirement.
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Design, implement, and maintain AI-powered automation solutions that improve productivity and efficiency across sales, customer success, and partner-facing field processes.
Lead discovery and solution design with field teams to ensure automations meet business goals and user needs, contributing to process excellence and long-term operational health.
Mentor junior engineers and promote AI adoption, continuous improvement, and technical excellence within the Field Success team.
6+ years experience in software engineering or technical consulting focused on automation or integration platforms.
Experience delivering end-to-end automation solutions on iPaaS platforms; Workato experience strongly preferred.
Working knowledge of RESTful APIs, OAuth authentication, SQL in RDBMS, and Gen AI tools (OpenAI, Anthropic, or similar).
Must be able to work in EMEA / US EST time zone (2 pm to 11 pm IST).
Background in information systems, computer science, engineering, or equivalent industry experience with focus on field-related processes (CRM, sales operations, customer success).
Experience integrating cloud business applications (Salesforce, Workday, NetSuite, Gainsight) in field or revenue operations contexts.
Familiarity with agile methodologies, project management tools like Jira, coding skills (Python, Java, or Ruby), and understanding of security best practices for integrations.