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Tier-1 brand, remote role, popular backend title, and metro hiring create very high applicant competition.
Strong monetization, observability, and Ruby-on-Rails requirements limit cross-industry transferability.
Multiple mandatory technical skills and monetization reliability experience make shortlisting highly stringent.
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Build, operate, and maintain telemetry, detection, and reconciliation tooling to identify billing, data, and event anomalies across Monetization systems including CustomersDot, Salesforce, and Zuora.
Design and implement automated anomaly detection and monitoring solutions using tools like Prometheus and Grafana, while defining and tracking SLOs/SLIs and participating in incident management.
Explore and apply AI/ML techniques for predicting system anomalies to proactively resolve issues and ensure high reliability in revenue-impacting financial systems.
Professional experience with Ruby on Rails.
Background in site reliability or observability engineering with monitoring, alerting, SLOs/SLIs, runbooks, incident handling, and experience using Prometheus, Grafana, or OpenTelemetry.
Experience building anomaly detection, monitoring, or risk management tooling involving billing, financial, or business-critical systems.
Work Experience Required: Not explicitly mentioned in the JD.
Experience owning projects end-to-end from proposal through production and monitoring, indicating strong ownership and operational discipline.
Comfortable working asynchronously in remote environments and collaborating across teams like Product, Finance, and Support to translate needs into reliable technical solutions.
Familiarity with data stores and streaming pipelines (e.g., ClickHouse, Siphon, NATS JetStream) and prior exposure to billing or financial systems suggests strong domain expertise needed for monetization observability.