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Tier-1 brand and metro location increase competition, though technical BMS/IBMS niche moderates applicant density.
Highly domain-specific BMS, IBMS, and security systems expertise limits cross-industry transferability.
Explicit 8+ years requirement and mandatory BMS/IBMS/security technical skills create strict shortlisting filters.
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Own end-to-end service delivery for IBMS and Security Systems including troubleshooting, preventive maintenance, and project execution to ensure uptime and reliability.
Manage customer complaints within SLA, engage regularly with clients to maintain high satisfaction and support revenue growth via AMC and retrofit opportunities.
Coordinate with cross-functional teams and vendors for service projects, ensuring timely delivery, quality, and financial controls including DSO management.
Diploma in Engineering with 8+ years relevant experience OR B.Tech in ECE/EEE with 6-8 years relevant experience.
Hands-on technical expertise in BMS, Power SCADA, PLC, Niagara platforms, IBMS, and integrated security systems such as ACS, CCTV, FAS, PA, VESDA, WLD.
Experience in complaint and incident management with a focus on meeting SLA requirements.
Work Experience Required: 6-8 years (depending on qualification).
Experienced in technical service delivery and maintenance of building and security management systems with operational accountability.
Commercially aware with ability to support business development activities like AMC sales and retrofit projects.
Capable of managing multiple priorities independently, coordinating cross-functional stakeholders, and maintaining strong client relationships.