Back
Niche senior implementation role with Salesforce expertise and non-remote WFO expectation reduces applicant density.
Strong Salesforce and SaaS implementation focus makes skills less transferable across unrelated industries.
Explicit 8–12 years requirement, 3+ years people management, and Salesforce domain expertise increase filter strictness.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Own delivery health and performance across US and EMEA customer implementations, including managing escalations and ensuring predictable, scalable delivery aligned to business outcomes.
Lead and develop a team of Onboarding & Implementation specialists through performance management and coaching.
Drive standardization of implementation processes and track delivery KPIs to ensure on-time delivery, reduced rework, and improved customer health.
8-12 years of experience in customer-facing implementation, professional services, or technical delivery roles.
3+ years of people management experience leading implementation or onboarding teams.
Strong understanding of the Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud); Salesforce certifications preferred.
WFO work mode with US shift timing and flexibility to cover US and EMEA business hours.
Experienced leader skilled at managing complex SaaS implementations across multiple geographies (US and EMEA) with multiple stakeholders including Engineering, Product, Sales, and Customer Success.
Proven ability to handle escalations and communicate confidently with C-level customers and internal leadership.
Familiar with Salesforce-native messaging, AI/voice/chatbot technologies, and capable of standardizing processes and driving measurable delivery improvements.