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Mid-level generalist role in Bangalore with common DevOps skills increases applicant competition.
Production support and automation skills are highly transferable across industries.
Explicit 2-year L3 requirement, domain skills, ITIL and regulated finance context create strict filters.
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Onboard applications to production management ensuring highest standards.
Troubleshoot and resolve high priority production incidents, conduct blameless post-mortems, and ensure incidents are permanently closed.
Develop and promote automation, self-healing, and resiliency patterns, and support performance testing and capacity planning.
Bachelor's or Master's degree (B.S/M.S).
Minimum 2 years experience as L3 Production Support analyst.
Proficiency in SQL, Shell scripting, Python, and Ansible.
Familiarity with ITIL frameworks.
Experienced in production support with focus on reliability, automation, and proactive incident management.
Able to collaborate throughout software development life cycle for scalable and reliable solutions.
Operates well in 24x7 support environments and with cross-functional development teams.