





Strong employer brand, metro location, and common mid-level support/devops role increases applicant competition.
Core devops skills transfer across industries, though L3 production and finance processes add moderate domain specificity.
Explicit 2-year L3 requirement, specific tools (Python/Ansible) and regulated finance environment enforce strict filters.
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Own onboarding of applications onto Production management ensuring highest standards.
Troubleshoot priority incidents, conduct blameless post-mortems and ensure permanent incident resolution.
Develop automation and resiliency patterns; participate in performance testing and collaborate with development teams to enhance software reliability and scalability.
Minimum 2 years experience as L3 Production Support analyst.
Bachelor's or Master's degree (B.S/M.S).
Proficiency in SQL, Shell scripting, Python, and Ansible required.
Familiarity with ITIL framework mandatory.
Experienced in 24x7 production support environments with critical incident management responsibility.
Strong automation focus to reduce manual intervention and improve system resiliency.
Collaborative working style engaging with development teams throughout software lifecycle for reliability and scalability.