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Niche ServiceNow architect skills and seniority reduce competition despite remote availability.
ServiceNow platform expertise is transferable across industries but remains a specialized, platform-focused skillset.
Explicit 12+ years requirement plus mandatory ServiceNow certifications and architecture experience creates stringent filters.
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Ensure platform architecture aligns with business strategy through detailed architecture documentation and controls.
Provide consultative technical leadership and resolve technical escalations within the platform team.
Oversee implementation, maintenance, integration, and security of the ServiceNow Now Platform including migration and process workshops.
Bachelor's Degree in Computer Science or related field.
12+ years total experience with at least 8+ years relevant to ServiceNow architecture and projects.
ServiceNow architectural experience with at least one module (ITSM, CSM, ITOM) and certification(s) preferred (e.g., ServiceNow Application Developer, CIS, CTA, CMA).
Willingness to work in shifts and demonstrated experience implementing ServiceNow integrations and development using key platform components and APIs.
Experienced in designing and managing complex ServiceNow solutions in enterprise environments using both Agile and Waterfall methodologies.
Strong understanding of ITIL concepts with proven ability to lead multi-disciplinary teams and drive issue resolution independently.
Technical breadth including integration of third-party systems, web technologies, and considerations for AI integration within IT processes.