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Strong Tier-1 brand, metro locations, and broad senior product-design requirements increase competition.
Core UX and design-system skills are transferable, though enterprise CRM and AI specialization moderately limit fit.
Explicit 10+ years, mandatory portfolio, and required AI, accessibility, and design-system expertise create strict filters.
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Own the design vision and guide the execution of cohesive, innovative, and scalable user experience solutions across multiple product experiences.
Lead large design initiatives ensuring on-time delivery and collaboration across product, engineering, and quality teams.
Drive AI-influenced design strategies, focusing on responsible practices including accessibility, privacy, bias mitigation, and user trust.
10+ years of experience designing and delivering products within cross-functional teams from start to finish.
Proven leadership in design initiatives with ability to influence teams and manage priorities across fast-moving projects.
Expertise in user-centered design, accessible design practices, and industry-leading tools such as Figma.
Work Experience Required: 10+ years as stated explicitly in the JD.
Experienced in leading complex, enterprise-scale UX design projects, preferably with CRM or enterprise software backgrounds.
Skilled in incorporating AI across the design lifecycle and knowledgeable about human-AI interaction and agent-driven workflows.
Strong communicator capable of building consensus and advocating for user needs, and proficient in developing and promoting scalable design systems.