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Tier-1 employer, metro location, and broad vendor skillset increase applicant competition.
Specialized vendor networking skills create strong domain bias across industries.
Mandatory vendor certifications and specific network technology requirements create strict technical filters.
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Lead resolution of high-complexity networking incidents and problems to meet SLA requirements.
Create knowledge articles and train junior team members, while providing inputs for automation to reduce manual efforts.
Provide onsite technical support, vendor coordination, and drive operational improvements including project management and disaster recovery functions.
Proficiency with Pulse Secure SSL VPN, Juniper, Palo Alto, Fortinet firewalls, Cisco Nexus switches, Cisco routers, Cisco ACS, ISE, Meraki devices, enterprise network architecture, and routing protocols (BGP, OSPF, EIGRP).
Advanced certifications in one or two of the specified networking technologies.
Bachelor's degree in IT/Computing or equivalent work experience.
Workplace type: Hybrid working.
Experienced in managing complex managed networking services incidents and mentoring junior engineers.
Skilled in project management and operational improvements within multi-vendor, enterprise network environments.
Comfortable working in a cross-cultural environment with strong client focus and communication skills.