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Tier-1 brand plus hybrid work and specialist Salesforce skillset creates moderate applicant density.
Salesforce platform skills are transferable, but procurement and service-cloud domain needs limit portability.
Mandatory Salesforce admin certification and specific Salesforce/service-cloud integrations increase filter strictness.
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Own governance and design changes for template solutions, ensuring compliance via design authority forums.
Translate complex business requirements and processes into simplified, investigable solution designs meeting global standards.
Act as Solution Integration Lead on projects, supporting solution team coordination and ensuring robust testing and resolution of incidents.
Bachelor's degree in Computer Science, Engineering, Technology, or similar.
Mandatory Salesforce Admin certification with strong Salesforce platform knowledge, especially service cloud.
At least 7 years of relevant work experience, including 3+ years in system design with deep Salesforce technical expertise.
No travel required; hybrid office/remote work; experience with procurement processes mandatory.
Experienced in system and process design within multinational organizations using Salesforce technologies.
Able to collaborate effectively across global virtual teams and explain complex concepts to technical and non-technical stakeholders.
Familiarity with AI tools, especially Agentic AI, and digital adoption tools like WalkMe is preferred.