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Niche ServiceMax/Salesforce specialization reduces applicants, but Pune metro and known corporate employer increase competition.
Highly specialized ServiceMax and Salesforce architecture skills limit cross-industry transferability.
Explicit 10+ years and mandatory ServiceMax/Salesforce architecture experience makes filters highly strict.
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Lead architecture strategy and governance for global field service transformation using ServiceMax and Salesforce solutions.
Own end-to-end ServiceMax solution design, integration, and deployment including defining global templates and managing country-specific localizations.
Drive digital transformation by modernizing field service operations, ensuring scalability, security, and alignment with enterprise objectives.
Bachelor’s degree in Computer Science, Information Systems, Engineering, or related discipline.
10+ years of experience in technical architecture and enterprise application delivery with strong expertise in ServiceMax and Salesforce Service Cloud.
Proven experience designing and delivering ServiceMax capabilities and global deployment.
Strong knowledge of Salesforce platform architecture, security, integration patterns, and governance practices.
Experienced in managing complex, large-scale enterprise programs with architectural risk management and pragmatic design decision-making.
Expertise in field service management processes including work order management, preventive maintenance, dispatching, and technician mobility.
Skilled in leading cross-functional teams and effectively communicating complex technical concepts to diverse stakeholders including executives and business teams.