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Tier-1 brand, popular program manager role, metro location, and broad skill requirements increase competition.
Core program management skills transferable, though payments/operations domain knowledge increases specificity.
Role prefers senior proven track record and certifications but lacks explicit year minimum, so filters are moderate.
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Lead and manage multiple complex payments operational productivity programs ensuring delivery aligns with technology and business objectives within budget and governance guidelines.
Develop and apply tailored project management plans using best PMO practices, proactively identifying and mitigating risks to improve program performance.
Communicate program status, risks, and issues to senior management and stakeholders, ensuring strategic alignment and effective collaboration across cross-functional and global teams.
Bachelor's degree in Business Administration, Engineering, Information Technology, or related field; Master's preferred.
Project Management Certification preferred.
Proven experience delivering complex operational productivity programs, preferably within payments or financial services.
Strong understanding of Agile methodologies and experience with Agile transformation programs.
Experienced in managing large-scale operations and technology transformation projects with strong program governance skills.
Skilled in stakeholder management at senior levels with ability to challenge and align investments to strategic growth areas.
Proficient with AI tools and emerging industry trends relevant to payments and operational efficiency.