Back
Niche ServiceNow expertise and seniority reduce applicant density despite metro location.
Role requires deep ServiceNow, ITSM and CMDB expertise, limiting cross-industry transfer.
Explicit 10–12 years, ServiceNow certifications, ITIL, and specific technical mandates.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Lead design and define architecture for the ServiceNow platform aligning with organizational goals.
Translate business requirements into technical solutions within the ServiceNow framework including custom modules, applications, and integrations.
Provide ongoing BAU support including 24x7 on-call and weekend rota, guide development teams on best practices, and optimize platform performance.
10 to 12 years total experience with extensive web development and ServiceNow platform expertise.
In-depth knowledge of ServiceNow modules including ITSM, HRSD, Employee Centre, Security Operations, and Enterprise Risk Management.
Experience with ITIL practices, ServiceNow customizations using JavaScript, Client Scripts, Business Rules, Workflows, and integrations via APIs (SOAP/REST).
ServiceNow Administration certification and ITIL v3 Foundation certification.
Experienced in end-to-end ServiceNow implementations with strong architectural and solution design skills.
Able to work across global stakeholder groups bridging technical and business teams, capable of managing priorities and working under pressure.
Comfortable with both platform customization/configuration and operational support including agile methodologies and governance enforcement.