Back
Mid-level popular production support role in a metro location with general SQL skills increases candidate competition.
Database production support skills are broadly transferable across industries, lowering background sensitivity.
Explicit 4+ years requirement, mandatory SQL Server skills, and on-call/shift requirements make screening strict.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Own L2/L3 production support for critical SQL Server-based healthcare and payments applications, ensuring high availability and performance.
Monitor, troubleshoot, and resolve production incidents including query optimization, deadlock analysis, and batch job support.
Lead incident management including RCA, on-call support, SLA adherence, change management, and collaboration with cross-functional teams during deployments.
Minimum 4 years of experience in Production Support or IT Operations roles.
Strong hands-on expertise with Microsoft SQL Server: complex queries, stored procedures, indexing, execution plans, and performance tuning.
Experience with incident management tools such as ServiceNow and shift/on-call support schedules.
Knowledge of batch processing, ETL, and data integrity in transactional systems.
Experienced in supporting payment, healthcare, or financial systems with an understanding of their operational complexities.
Able to work under pressure managing production incidents and collaborating with DevOps, DB, and infrastructure teams.
Familiar with operational best practices including ITIL-based change management, and comfortable maintaining runbooks and SOPs.