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Tier-1 employer, metro location, and broad cross-technology skill requirements increase candidate competition.
Role requires deep infrastructure, telecom and contact-center expertise, limiting cross-industry transferability.
Many mandatory certifications, advanced domain expertise and technical specializations increase screening rigor.
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Lead complex installation, integration, deployment, configuration, and fault management activities across multiple advanced technologies (Networking, Data Centre, Security, Customer Experience, Collaboration, End User Compute).
Coordinate engineering teams to meet performance targets, ensure quality of work, and provide technical leadership and mentorship.
Engage directly with clients and vendors for technical issue resolution, escalate problems, own technical solutions, and contribute to complex design and documentation efforts.
Bachelor's degree or equivalent in IT, Computing or related field.
Valid CCIE Collaboration Certification or equivalent advanced domain certifications relevant to the technologies mentioned (Networking, Data Centre, Security, etc.).
Advanced work experience in technical implementation engineering for multiple technology domains with client engagement and project management experience.
Work experience required: Advanced experience explicitly stated with technical implementation and project management in specified technology domains.
Experienced technical lead with ability to manage complex, multi-technology system integrations and oversee engineering teams.
Proven client engagement capabilities including on-site interactions, presentations, escalations, and vendor management.
Strong expertise in advanced telecommunications and IT system domains, especially with Cisco Collaboration technologies and enterprise deployment scenarios.