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PwC brand, popular program manager role, metro location, broad client-facing skillset increase competition.
Requires consulting and SaaS implementation experience, limiting easy cross-industry transferability.
Explicit 8+ years plus MBA and mandatory client-facing SaaS implementation experience.
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Own end-to-end implementation project delivery for Marketing Cloud solutions targeting US-based customers, including scheduling, planning, and progress tracking.
Lead and coordinate large teams of Technical Architects and Consultants across diverse client engagements to meet project milestones within time and budget.
Manage multiple client engagements simultaneously, ensuring scope alignment, customer expectation management, and strong cross-functional communication including CXOs and client partners.
Minimum 8 years experience in Digital Transformation, Consulting, Project Management or SaaS implementation, with 3+ years client-facing project/program experience.
Educational qualifications: B.E/B.Tech plus MBA mandatory.
Experience managing SaaS implementation projects and handling rollout and adoption of new digital marketing platforms.
Proven skills in Agile Scrum methodologies, project management tools (Jira, Confluence), stakeholder communication at senior levels, and proficiency in Microsoft Office for reporting.
Experienced in handling complex, multi-stage SaaS implementations with client portfolio management across different progression stages.
Capable of managing ambiguity and problem-solving with a consultative, solutions-oriented mindset while driving customer adoption and engagement.
Strong leadership in cross-functional team coordination, adept at presenting and negotiating with senior leaders (Managers, Directors, VPs, CMOs, CXOs).