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Niche ServiceNow skillset reduces applicants, but metro location and mid-level demand increase competition.
ServiceNow platform expertise is transferable across enterprises but requires specialized platform experience, so moderately sensitive.
Mandatory 2+ years ServiceNow experience and platform-specific skills make screening moderately strict.
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Design, develop, and maintain custom applications, workflows, and integrations on the ServiceNow platform across multiple modules.
Collaborate with business stakeholders, architects, and administrators to translate requirements into scalable, secure ServiceNow solutions.
Participate in platform upgrades, code reviews, Agile ceremonies, and mentor junior developers while ensuring best practices and documentation standards are met.
Minimum 2+ years hands-on ServiceNow development experience.
Bachelor's degree in Computer Science, Information Technology, or related, or equivalent professional experience.
Strong JavaScript and Glide API scripting skills; experience with Flow Designer, Integration Hub, REST/SOAP integrations, and at least one core ServiceNow module (e.g., ITSM, ITOM).
Experience with ServiceNow data model, ACLs, business rules, source control (Git), and Agile/Scrum environments.
Expertise across multiple ServiceNow modules with proven ability in building secure, scalable platform solutions.
Comfortable operating in Agile environments with complex integration landscapes and contributing to architecture and performance optimizations.
Experience mentoring developers and participating in code reviews, with strong analytical and troubleshooting capabilities.