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Mid-level Pune role with common 4+ years requirement and metro location increases applicant competition.
Strong ServiceNow platform specialization and certifications limit transferability across industries.
Mandatory 4+ years, ServiceNow CSA, module-specific and integration skills make screening stringent.
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Design, develop, and maintain custom applications, workflows, and integrations on the ServiceNow platform across multiple modules.
Implement and support ServiceNow platform features including Flow Designer, scripting (business rules, client scripts), REST/SOAP integrations, and Service Portal components.
Collaborate with stakeholders and technical teams to translate requirements, support platform upgrades, conduct testing, create documentation, and mentor junior developers.
ServiceNow Certified System Administrator (CSA) certification is mandatory.
Minimum 4+ years of hands-on ServiceNow development experience.
Bachelor's degree in Computer Science, IT, or related field, or equivalent professional experience.
Proficient in JavaScript, Glide APIs, scripting, Flow Designer, Integration Hub, and at least one core ServiceNow module (ITSM, ITOM, ITAM, HRSD, CSM, or SecOps).
Experienced in complex ServiceNow environments with strong integration and scripting skills, including REST/SOAP and Flow Designer.
Familiar with Agile/Scrum methodologies, source control (Git), and CI/CD practices specific to ServiceNow.
Capable of handling technical leadership tasks such as mentoring, code reviews, and collaborating with architects on security and performance optimization.