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Tier-1 brand and Bangalore increase competition, but niche ServiceNow specialization narrows the candidate pool.
High due to platform-specific ServiceNow certifications and HRSD/WSD domain expertise requirements.
Explicit 8-12 years plus mandatory ServiceNow certifications and platform skills create strict filters.
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Own the design, customization, and implementation of ServiceNow HRSD and WSD workflows, forms, widgets, and portals to optimize HR and workplace service delivery.
Develop and manage integrations between ServiceNow platform and other HR systems like SuccessFactors, Oracle HCM, and Workday using REST/SOAP APIs.
Ensure effective configuration and management of HRSD modules including Case and Knowledge Management, Employee Service Center, and Lifecycle Events along with workplace management applications such as desk booking and visitor management.
8 to 12 years of professional experience in ServiceNow platform development and HRSD/WSD implementations.
Bachelor’s degree in Engineering (BE/B.Tech), MBA, or MCA.
Mandatory certifications in ServiceNow HRSD/WSD such as Certified Implementation Specialist (CIS), Certified Application Developer (CAD), and Certified System Administrator (CSA).
Proficiency in core ServiceNow development skills including JavaScript, Glide APIs, Business Rules, Script Includes, and experience with integrations via REST/SOAP APIs.
Experienced in delivering end-to-end ServiceNow HRSD/WSD solutions for large enterprise clients with complex HR service delivery needs.
Skilled in both platform development and integration capabilities, including custom app development within ServiceNow and external HR system synchronizations.
Capable of managing full lifecycle ServiceNow implementations and driving operational efficiency through configuration and automation in HR and workplace service domains.