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Tier-2 firm and metro location increase applicants, but niche Sterling/IBM MFT skills limit the candidate pool.
Specialized MFT and IBM Sterling expertise strongly limits transferability across industries and roles.
Explicit 4-6 years plus mandatory Sterling/IBM MFT, Unix, DR and certificate renewal skills raise shortlisting strictness.
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Manage and support Messaging and Managed File Transfer production systems ensuring high availability and operational excellence.
Handle critical escalations and support disaster recovery processes for file transfer platforms including Sterling File Gateway and IBM tools.
Manage and onboard a multi-skilled team while optimizing service delivery, project management, and cost control.
4-6 years of experience in IT infrastructure or managed services environment.
Experience with Sterling File Gateway, Sterling Integrator, IBM Connect Express, and IBM Connect Direct.
Proficiency in Unix/Linux, business process maintenance, certificate renewals, and protocols like SFTP, FTP, FTPs, HTTPS, S3.
Experience in production support, disaster recovery participation, and knowledge of Incident, Change, Request, and Release Management.
Strong troubleshooting skills with the ability to handle high-pressure, critical production environments.
Experience managing messaging and file transfer services including team leadership and automation best practices.
Familiarity with ITIL V3, Agile methodologies, vulnerability management, capacity management, and resiliency/BCP processes.