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Mid-level generalist role in Bangalore with common toolset and strong employer brand increases applicant competition.
Core application support skills transfer across industries, though financial domain preference moderately reduces portability.
Explicit 5+ years requirement plus specific mandatory tooling and monitoring/SRE skills raises shortlisting rigidity.
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Maintain and support complex, business-critical applications with broad impact on business processes.
Troubleshoot application issues, perform root cause analysis, and implement corrective and preventive measures.
Drive continuous improvement and automation initiatives for application support processes, working in a 24/7 rotational shift environment.
5+ years experience in application maintenance, support engineering, systems analyst, or application support analyst roles.
Bachelor’s degree in Computer Science or related field.
Technical skills: ServiceNow, Oracle, SQL, Kafka, basics of Unix, monitoring tools like Dynatrace and Splunk.
Experience supporting JEE, enterprise technologies, microservice-based applications; ITIL foundation certification preferred.
Experienced in incident, request, and problem management with hands-on troubleshooting rather than mere coordination.
Capability to work independently with minimal supervision and collaborate across cross-functional, geographically distributed teams.
Familiarity with cloud-based applications (AWS, Azure), financial domain knowledge preferred, and understanding of SRE principles.