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Tier-1 brand, common programme title, broad skillset, and metro role increase competition.
Programme management skills transfer across industries, but telco/shared-services governance increases domain specificity.
Senior leadership role with extensive programme experience, governance, and financial controls increases selection strictness.
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Lead portfolio-scale programmes with multiple projects and workstreams in Business Excellence, Operations & Transformation.
Accountable for programme outcomes aligned to strategic priorities, governance, financial performance, risk management, and driving measurable business value.
Provide senior delivery leadership throughout programme lifecycle, collaborating with business, technology, finance, and operational stakeholders.
Experience leading complex, multi-workstream programmes in large enterprise or shared services environments.
Strong knowledge of programme governance, budgeting, forecasting, financial controls, and benefits realisation.
Familiarity with agile-at-scale, hybrid delivery models, and programme/portfolio management tools (e.g., Planview, Clarity, Jira Align).
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in enterprise-scale transformation delivery with proven capability in integrated programme leadership and governance.
Skilled in financial stewardship including budgeting, funding governance, and outcome-focused reporting.
Capable of managing multi-geography, cross-functional teams and engaging senior stakeholders effectively across business and technology domains.