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Tier-1 employer, mid-level product title, hybrid role and broad skillset requirements increase applicant competition.
Product management skills are transferable but hardware services and maintenance domain knowledge reduces portability.
Explicit 5-year requirement plus domain-specific maintenance, pricing, and tooling skills enforce moderate filtering.
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Owns and manages the IP Hardware Services (HWS) and NI Field Maintenance (FLM) services portfolios, including service definitions, Statements of Work (SoW), costing, pricing, and margin management.
Leads cross-functional coordination for the delivery, marketing, and commercial management of hardware and field maintenance service offers globally.
Supports pre-sales tendering, contract closure, and operational service delivery including cost management and lifecycle oversight.
Minimum 5 years of experience in Maintenance Operational and/or Business roles.
Bachelor's Degree in Engineering, Telecommunications, or Management.
Must have strong analytical, verbal, written, and presentation skills along with proficiency in Microsoft Teams, Excel, PowerBI, and PowerPoint.
Flexibility to work across global time zones.
Experienced working in complex, matrixed cross-functional global teams involving Finance, Delivery, and Product management.
Strong understanding of accounting principles related to P&L statements and balance sheets relevant for pricing and cost management.
Background in Hardware Services operational processes and ability to engage in project management and escalation resolution is advantageous.