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Metro location and common program manager title but niche fintech/AML requirements moderate competition.
Role requires specialized payments, AML, and regulatory onboarding experience, limiting transferability.
Mandatory 7+ years and specific fintech onboarding, AML/compliance experience required.
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Own end-to-end management and timely closure of all merchant onboarding audits including regulatory, statutory, internal, and external audits.
Lead root cause analysis and develop corrective and preventive action (CAPA) plans while advising cross-functional teams on control gaps and process improvements.
Govern onboarding SOPs, process adherence reporting, and AML/EDD execution oversight ensuring audit readiness year-round with use of AI and automation tools.
7+ years of experience in Onboarding Operations, Audit Handling, or Risk Operations in Payments, Fintech, or Banking.
Hands-on experience with AI and modern technology tools (e.g., LLM-based assistants, automation platforms, SQL/BI tools) to solve operational/compliance problems.
Mandatory domain experience in merchant/customer onboarding, AML/KYC/EDD processes, and regulatory compliance in fintech, banking, or payment gateways context.
Work Experience Required: 7+ years
Experience managing complex, cross-functional audit and compliance initiatives with multiple stakeholders including Operations, Product, Technology, Risk, Compliance, and Legal.
Strong program management and analytical skills with a structured, process-oriented approach and demonstrated use of AI/automation to improve audit and compliance workflows.
Deep knowledge of RBI regulations, card scheme compliance, and onboarding lifecycle management in fintech, banks, or payment aggregators/gateways.