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Tier-1 bank brand plus senior SRE skills reduces applicant density to medium.
Banking-focused SRE requires ITIL, compliance and cloud expertise, limiting cross-industry transfer.
Mandatory 8+ years, Azure, ITIL, observability and production SRE experience create high shortlisting strictness.
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Manage stable, resilient, and reliable applications to minimize disruption to Customer & Colleague Journeys (CCJ).
Identify and automate manual tasks, implement observability solutions, and lead improvements for release quality and production performance.
Participate in production support, incident response, and automate to reduce toil while ensuring secure, high-performing systems.
8+ years experience in Production Support, Site Reliability Engineering, IT Operations, or Application Support within large-scale enterprise environments.
Hands-on experience with Azure Cloud and full-stack observability tools like Log Analytics, Application Insights, and Grafana.
Demonstrable knowledge of ITIL processes and IT Security principles with tools/techniques to prevent compliance breaches.
Location: Must work from India (Chennai).
Experienced in leading incident management, major outage resolution, stakeholder communication, and root cause analysis to drive permanent fixes.
Strong focus on automation, operational excellence, resilience, capacity planning, and continuous service improvement initiatives.
Proficient in establishing and maintaining monitoring, observability, alerting, dashboards, and service health metrics for proactive issue detection and resolution.