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Mid-level Bangalore AI role with common LLM skills and moderate brand increases competition.
Specialized AI-agent and telephony skills moderately transferable across SaaS and CX platforms.
Requires 3+ years conversational AI/LLM delivery and strong prompt/API integration skills.
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Own the end-to-end lifecycle of AI agent delivery including design, integration, testing, deployment, and iteration within customer environments.
Lead client engagements as the primary technical partner, conducting demos, progress updates, and translating requirements into scalable AI voice and chat agent solutions.
Configure and integrate systems via APIs, manage telephony setups, design prompts, optimize workflows, and troubleshoot issues to meet automation targets.
Bachelor’s degree in Computer Science, Engineering, or a related technical field.
3+ years experience in conversational AI, solution engineering, system integration, or delivering AI/LLM-based applications in customer environments.
Strong hands-on skills with prompt design, workflow building, API integration (SIP, Twilio, Amazon Connect, etc.) and programming in Python or JavaScript.
Work Experience Required: 3+ years in relevant fields as stated. Notice period: Not explicitly mentioned in the JD.
Experienced in client-facing technical roles, capable of communicating complex AI/technical concepts to non-technical stakeholders and leading customer discussions.
Hands-on with LLMs (GPT, Claude, Gemini), vector databases, orchestration frameworks (LangChain, LlamaIndex), and RAG implementation patterns.
A problem solver adept at integration challenges in diverse customer ecosystems, with familiarity in telephony/voice systems and integration platforms (n8n, Zapier) being a plus.