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Tier-1 brand, senior generalist UX role with broad skills in metro markets increases candidate competition.
Core UX and research skills are highly transferable across industries despite domain-specific product context.
Explicit 6+ years, degree, and strong portfolio requirement make filters stringent.
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Collaborate with cross-functional teams to design next-generation public safety applications using a human-centered, design-led approach.
Lead customer discovery sessions and rapidly prototype concepts using AI tools, iterating based on multi-stakeholder feedback.
Drive design process improvements and clearly communicate design rationale to inspire action across technical and non-technical audiences.
Bachelor's or Master's degree in HCI, Design, Psychology, Computer Science (AI/HCI focus), or related field, or equivalent experience.
6+ years of experience in product design, service design, or strategic design roles.
Strong portfolio showing strategic thinking and hands-on design execution.
Mastery in planning and facilitating workshops, design sprints, and customer co-creation sessions.
Experienced in user-centered design methodologies, systems thinking, and design research within product development.
Skilled in interdisciplinary collaboration with product managers, developers, data scientists, and researchers.
Effective communicator and storyteller capable of distilling complex information into compelling narratives for diverse audiences.