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Known enterprise brand and metro location increase competition, though seniority and niche UX writing reduce density.
Enterprise SaaS and AI-first product experience are required, limiting cross-industry transferability.
Explicit 10+ years, portfolio, enterprise SaaS and AI-content mandates create high candidate filtering.
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Lead content design and UX writing for complex workflows across multiple product suites including Social, Service, Insights, Marketing, and AI-powered experiences.
Own and evolve content architecture, voice, tone, terminology, taxonomy, and reusable patterns to ensure clarity, consistency, accessibility, and AI interaction standards across the platform.
Mentor and guide cross-functional teams on content strategy and UX writing to improve operational efficiency, user trust in AI, and overall product comprehension and consistency.
10+ years of experience in UX writing, content design, or product content strategy for complex SaaS or enterprise products.
Experience leading product content strategy for complex workflows or multi-product platforms with measurable product or business outcomes.
Strong information architecture skills including navigation models, object naming, taxonomy, and content hierarchy.
India-based role, requiring ability to collaborate asynchronously and occasionally with US Pacific Time-zone stakeholders.
Proven ability to simplify complex enterprise or AI-powered workflows into clear, user-aligned language and reusable design patterns.
Experienced in cross-functional collaboration with Product, Engineering, Design Systems, QA, AI/Data Science, and global stakeholders on content strategy and governance.
Demonstrates leadership in content strategy standards, mentorship, and operationalizing AI and agentic workflow language in enterprise SaaS environments.