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Tier-1 brand, metro location, common UX title, and broad skill set increase candidate competition.
Design skills are broadly transferable though domain-specific public-safety knowledge moderately increases fit sensitivity.
Explicit 6+ years, portfolio requirement, and deep UX research and facilitation skills make filters strict.
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Collaborate with product managers, developers, data scientists, and UX teams to design next-generation public safety applications with a human-centered approach.
Lead and plan customer discovery sessions to uncover unmet needs and generate actionable insights.
Deliver pixel-perfect designs and prototypes, incorporating UX research and iterating based on user and stakeholder feedback.
Bachelor's or Master's degree in HCI, Design, Psychology, Computer Science (AI/HCI focus), or related field, or equivalent practical experience.
At least 6 years of experience in product design, service design, or strategic design roles.
Strong portfolio demonstrating strategic thinking and hands-on design execution.
Proficiency in modern design and prototyping tools; experience leading workshops, design sprints, and customer co-creation sessions.
Experienced in strategic and hands-on UX design with a strong focus on user-centered design methodologies and systems thinking.
Able to work cross-functionally with product, engineering, and research teams to create feasible and ethically responsible design solutions.
Effective communicator and storyteller capable of presenting complex ideas clearly to diverse audiences and inspiring action.