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Mid-level popular UX role in a metro with moderate brand and specialized enterprise diagnostics requirement.
Enterprise diagnostics focus limits transferability though core UX skills still apply.
Mandatory 6+ years, portfolio, enterprise UX and specific tooling/accessibility requirements.
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Lead end-to-end UX design for the DIALOGS diagnostic log exploration and troubleshooting application, focusing on complex workflows and error interpretation.
Conduct user research including usability testing and heuristic evaluations to iterate and improve user experiences for technicians and maintenance engineers.
Contribute to design system development ensuring consistency, accessibility (WCAG compliance), and scalable implementation of UX components.
Bachelor's degree in Interaction Design, Design, HCI, or equivalent practical experience.
6+ years of experience in UX, interaction design, or digital product design focused on enterprise, operational, or analytical applications.
Experience designing complex workflows and data-heavy interfaces with a portfolio demonstrating these skills (portfolio link/access required).
Proficiency in communication and collaboration with cross-functional teams including Product Owners, Engineering, QA, and Support.
Experienced in designing enterprise-grade usability with strong skills in interaction design for data-rich, workflow-based applications.
Skilled in applying WCAG 2.1/2.2 accessibility standards and conducting usability and heuristic assessments early in development.
Capable of operating as a senior individual contributor who balances UX goals with technical constraints, thriving in ambiguity while driving structured UX improvements.