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Senior 15+ role but metro Bangalore and generalist customer-facing responsibilities increase applicant density.
Requires technology service delivery and global account management experience, so backgrounds are less transferable.
Explicit 15+ years plus 8+ years leadership and P&L experience make filters highly stringent.
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Own and manage $25 Mn to $50 Mn P&L for global strategic client accounts with 500+ employees across APJ, Europe, AMS, and LatAM regions.
Lead end-to-end technology service delivery aligned with business objectives, overseeing project management, financials, and quality standards.
Develop and maintain executive-level customer relationships, establish governance, identify growth opportunities, and drive continuous service improvement.
15+ years of experience in technology service delivery or related roles with at least 8 years in leadership positions.
Bachelor's degree in Business, Information Technology, or a related field; Master's degree preferred.
Proven experience managing global client accounts and multi-region teams with demonstrated success in achieving business objectives.
Experience in budget management and financial reporting for large-scale projects.
Experienced in managing large-scale, global client engagements in the Hi-Tech or related technology services sector.
Strong background in strategic account management with a focus on revenue growth and operational excellence.
Capable of leading multicultural teams and working across multiple business functions including Sales, Services, Finance, and Marketing at executive levels.