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Mid-level generalist operations role in Bangalore with broad skills increases applicant density.
Core operations skills (Linux, scripting, monitoring) are highly transferable across industries.
Explicit 5+ years and required Linux and scripting skills impose moderate selection filters.
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Provide escalated technical support and lead problem management for complex customer and application issues until resolution.
Install, configure, operate, monitor, optimize, and support production server hardware, software, and infrastructure including networks and external services.
Continuously monitor system health, application performance, logs, and metrics; perform root cause analysis and action plans based on metrics and customer feedback.
Bachelor's degree in computer science, electronics, telecommunication, or equivalent experience.
5+ years of experience in application support, technical customer support, problem management, databases, or software development.
Technical skills: Python and Bash scripting (required), advanced Linux troubleshooting, operating systems and database certifications preferred (Oracle OCP, OCA, SQL Server).
Not explicitly mentioned in the JD: Notice period or mandatory location requirements.
Experienced in leading technical escalations and coordinating across internal teams and third-party vendors to resolve complex technical issues.
Strong skills in Linux system administration combined with scripting (Python, Bash) and database management, indicating an operations-focus on infrastructure and application support complexity.
Comfortable with tools for monitoring and alerting such as Prometheus and Grafana, reflecting capability to maintain and improve production environments.