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Tier-1 brand and metro location increase interest, but senior niche platform architect role limits applicant density.
Heavy enterprise architecture, governance, and ServiceNow-specific expectations reduce cross-industry transferability.
Explicit 12+ years requirement plus architecture credentials and executive engagement make shortlisting highly selective.
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Define and maintain platform vision, strategy, and governance frameworks aligned with enterprise IT and business goals for ServiceNow.
Provide architectural guidance and facilitate governance forums to ensure platform standards and consistency across teams.
Anticipate and mitigate technical risks including scalability and performance while influencing adoption of best practices across customers and partners.
12+ years in enterprise architecture, solution strategy, and program leadership.
Proven experience engaging with Executive-level stakeholders to influence platform and business outcomes.
Experience defining enterprise-scale architectures and governance models for multi-workflow platforms.
Experience with AI integration into processes or decision-making; ServiceNow Certified Master Architect (CMA) highly desirable.
Experienced in program-level architecture, capable of aligning multiple teams and partners to a unified platform vision.
Demonstrated ability to operate strategically and influence CxO-level stakeholders on platform governance and scalability.
Skilled in managing complex delivery governance and integration patterns within enterprise environments involving ServiceNow.