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Tier-1 brand, mid-level generalist project role in metro increases applicant competition.
Payment systems and ISO/API expertise make cross-industry transitions difficult.
Payments SME, API and implementation expertise required, creating strict hiring filters.
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Lead end-to-end implementation projects for Mastercard products and services with financial institutions across Eastern Europe, Middle East and Africa region, managing multiple complex and large-scale projects in parallel.
Conduct in-depth testing of customer network configurations and systems to ensure accurate and precise processing of electronic payments and lead production readiness testing for new or updated products.
Act as subject matter expert and lead initiatives to improve implementation processes, provide training and coaching to internal teams, and manage customer escalations autonomously.
Bachelor’s or Master’s degree in IT, Computer Science, Exact Sciences, Business, or equivalent work experience.
Strong project management and testing skills with experience handling complex multi-stakeholder implementation projects.
Advanced understanding of payment systems, Mastercard products, electronic payment processes (authorization, clearing, settlement), and technical knowledge including Webservices, API integration patterns, and ISO standards.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing complex, large-scale technical customer implementations, preferably in financial services or electronic payments.
Comfortable working autonomously with strong ownership in ambiguous, fast-changing environments and able to translate technical issues for non-technical stakeholders.
Skilled at driving continuous process improvements, training and coaching teams, and handling strategic markets or challenging customer scenarios.