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Tier-1 brand, mid-level experience, metro location increase competition, but ServiceNow specialization moderates applicant density.
ServiceNow platform certifications and specialist skills create strong domain-specific hiring bias.
Explicit 4+ years requirement plus mandatory ServiceNow certifications and platform skills create stringent filters.
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Lead and deliver moderately complex ServiceNow development initiatives, including design, coding, testing, debugging, and documentation.
Integrate Generative AI capabilities into ServiceNow to enhance workflows, Virtual Agent interactions, and user-centric solutions.
Collaborate with product owners, business analysts, and cross-functional teams to deliver scalable and efficient service delivery platforms with a focus on automation and innovation.
Minimum 4+ years of software engineering experience.
At least 4+ years of hands-on ServiceNow development experience.
Must have ServiceNow Certified System Administrator and Application Developer or Implementation Specialist certifications.
Proficiency in ServiceNow Flow Designer, JavaScript scripting, REST/SOAP integrations, and ServiceNow architecture including Glide APIs.
Experienced in leading ServiceNow platform implementations, upgrades, and complex technical problem resolution within enterprise environments.
Skilled in applying AI/ML technologies and Virtual Agent design within ServiceNow to drive innovative, intelligent service solutions.
Capable of working in agile teams with cross-functional collaboration involving product owners and business analysts to deliver high-impact, user-focused automation solutions.